Welcome office and information desk for foreign researchers in Nantes

Tel. 00 33 (0)2 53 46 21 73 Contact us

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Chercheurs nantais

Health insurance

In France, any employee who has signed a work contract with a French employer and receives a salary, contributes to the national social system (social security, pension and unemployement schemes). You can benefit from social security system from the first day of your work contract, but you have to register as soon as you start working.

The social security system will refund part of your medical expenses (medical visits, medicines, hospital bills...).

It is advised to subscribe to a "complémentaire", also called "mutuelle" which is, a private insurance that you pay monthly, in order to get a better reimbursment of your medical expenses, according to the rates you suscribe and options you take, for example on dental or optical care.



You are employed and receive a salary from France with a visa or a residence permit « passeport Talent : Chercheur » =  you must register to the CPAM of Paris, online with our organization or with your employer. Please note it doesn't apply to European or Algerian citizens (dedicated section down below).

Please come to our office (see opening hours and address here) with the following documents, 5 separated electronic files, each file must not exceed 2MO :

 

– File 1 : your "Talent : Chercheur" residence permit OR visa D (= long stay) "Talent : Chercheur" OR your long-stay-visa-valid-as-a-residence-permit (VLSTS) "Talent: Chercheur"

– File 2 : first page of your passport with your identity and validity dates

– File 3 : your birth certificate with filiation (no need for legal validation nor apostil) AND its translation in French.

Are accepted birth certificates in Albanese, German, English, Danish, Croat, Spanish, Finnish, French, Hungarian, Italian, Latvian, Lithuanian, Dutch, Norwegian, Polish, Portuguese, Romanian, Slovak, Swedish, Czech and Turkish. Otherwise, it needs to be translated

          # by a sworn translator: see the list by language here

          # by the French Consulate or Embassy in the country where the certificate was established

          # by the Consulate or Embassy in France of the country where the certificate was established

– File 4 : your Welcome Agreement (Convention d’Accueil) AND your recent salary slip for this position

– File 5 : your bank details (RIB) in France

 

For family members (spouse and children):

– File 1 : your "Talent : Family" residence permit OR visa D (= long stay) "Talent : Family" OR your long-stay-visa-valid-as-a-residence-permit (VLSTS) "Talent: Family"

– File 2 : first page of your passport with your identity and validity dates

– File 3 : your birth certificate with filiation (no need for legal validation nor apostil) AND its translation (see explanations above)

– File 4 : For spouse only, your bank details (RIB) in your name, or a letter giving authorization for the refund on your spouse (the researcher)'s account (see template here).

 

CPAM will let us know if other documents are required. You'll receive a postal mail as soon as your application will be registered : if you change your address, make sure you'll still receive your postal mail, e.g. thanks to the forwarding service from French Post Office.

 

If you haven't heard from CPAM two months after your application, you can get an update on your file by calling them from Monday to Friday from 8:30AM til 5:30PM. CPAM has English speakers: 0 811 36 36 46. Before talking to an advisor, you may be asked to mention which CPAM office you depend on. To answer, please dial 75, as you depend on CPAM Paris (department n°75). You might be asked for personal information such as the 4 last digits of your IBAN, so take your bank account details with you before calling.

 

 Once you have received the confirmation of your registration, we advise you to open your personal account online on www.ameli.fr for a faster process of your requests  such as asking for your Health Insurance card (Carte Vitale), declaring a change in your personal situation (such as address, email,...).

 

If you have medical expenses before getting registered, keep all related proof of payment and medical forms and send them by post (ideally with acknowledgment of receipt) once your registration is confirmed to :

ASSURANCE MALADIE DE PARIS
SRI / Talents
75948 PARIS CEDEX 19

 

 

 

European or Algerian salaried researchers who benefit from a social security convention will have to register directly to the CPAM in Nantes.

You need to fill out the form "Demande d'affiliation au régime général" and gather all the documents requested on page two of the form:

1 – a copy of your passport: pages with your identity and validity dates

2 – for Algerians, a copy of your residence permit « scientifique-chercheur » OR a copy of your long-stay visa « scientifique-chercheur » in your passport (date of entry and OFII sticker if possible)

3 – a copy of your birth certificate with filiation and readable authentication stamp

4 – a copy of your last salary slip for your current position

5– your bank account details (RIB) with your current adress. If not, add a copy of a recent residence proof with current adress.

 

There are two offices in Nantes:

Beaulieu, 9 rue Gaëtan Rondeau                     or                       Place de Bretagne

Busway line 4 - stop Beaulieu                                              Tram line 3 - stop Bretagne

 

You can directly drop your file there, or send it by post at:

CPAM de Loire-Atlantique

9, rue Gaëtan Rondeau

44958 Nantes cedex 9

 

If you haven't heard from CPAM two months after you sent your application file, you can get an update on your file by calling them. CPAM has English speakers: 0 811 36 36 46. Before talking to an advisor, you may be asked to mention which CPAM office you depend on. To answer, please dial 44, as you depend on CPAM de Loire Atlantique. You might be asked for personal information such as the 4 last digits of your IBAN, so take your bank account details with you before calling.  

 

CPAM will let you know if other documents are required. You'll receive a postal mail as soon as your application will be registered : if you change your address, make sure you'll still receive your postal mail, e.g. thanks to the forwarding service from French Post Office.

 

If you have medical expenses before getting registered, keep all related proof of payment and medical forms and send them by post (ideally with acknowledgment of receipt) once your registration is confirmed to the same address above.

 

 


                            

You must apply to the CPAM (Caisse Primaire d'Assurance Maladie) in order to register with the social security and benefit from the refund scheme.

 

There are different possibilities for you to have a health insurance:

- ask the health organisation in your country of residence. This organisation should be able to inform you about your rights when moving to France or suggest a health scheme payable to them.

- for long stays, you can register for French social security on the basis that your residence is in France, meaning after you spent at least 3 months in France. We advise you to pay an insurance for at least the first four months.

You need to fill out this form "Demande d'affiliation au régime général" and provide all the necessary documents mentioned on page 2 of this form.

You can directly drop your file there, in Nantes there are two offices :

Beaulieu, 9 rue Gaëtan Rondeau                     ou                      Place de Bretagne

Accès : ligne Busway 4 - arrêt Beaulieu                                     Ligne de Tram 3 - arrêt Bretagne

or send it by post at:

CPAM de la Loire-Atlantique

9, rue Gaëtan Rondeau

44958 Nantes cedex 9

- you can get in touch with AXA insurance via the Fnak website or ACS AMI insurance. Both have developped packages specially made for expats.

 

- if you have low incomes, you can enquire at the CPAM to apply for CMU, a basic health insurance.


For any questions regarding work accident and work related diseases insurance, and also for third party insurance, please get in touch with us.

 

You are coming to do some research in France and you do not have a salary from a French employer. You may have a grant, a funding other than a salary, per diems... You will not be automatically integrated to the French social security system.

 

  • Ambulance/SAMU: 15 (health related emergency)
  • Firemen/Pompiers: 18 
  • Local police: 02 40 41 95 30
  • Police headquarters: 02 53 46 70 00
  • Emergency number for deaf people or people with hearing problems: 114
  • European number for missing children: 116000
  • Social emergency: 115 (for homeless people – 7j/7 de 9 h à 23 h)
  • Doctors outside of working hours: 02 40 50 30 30
  • Number for abused children: 119
  • European emergy number: 112 
  • Anti poison centre: 02 41 48 21 21
  • Late night chemist: 3237 (or outside of working hours)

 

 

Here is a list of emergency contacts. For more contacts about support regarding health problems, you can check the Ville de Nantes website. 

For common health care, if you wish to have an appointment, you can contact directly English speaking doctors, German speaking doctors or Italian speaking doctors.

 You will find some useful information in English, Arabic and Spanish on the Nantes University Hospital website.

 

 

 

 

Photo La Tour de Bretagne vue du Cour des 50-Otages : nantes-just-imagine.com

 

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